Ruth's Blog: Managing Nicely
Everyone is doing the best that they can with what they’ve been given.
Because I believe this, I am able to approach less than ideal situations with extreme friendliness. I have confidence in my teams. I believe that each person is using their talent, tools, and intelligence, all to the utmost.
I know a company whose business is putting on elaborate events with lots of moving parts. A key manager had totally misjudged the complexity of an event and the thing literally fell apart before their eyes. The hapless manager did not try to make a bad situation befall him. In this sad instance, someone was in over his head – he actually was doing his best. His intelligence level was not equal to his responsibilities: He was not in the right job.
If you have people on your team whom you think are not doing a fantastic job, it is entirely your problem to solve. Assuming that you fully know your people, it means one of just a few things: You are not communicating what you want, or leading well, or giving them the tools they need to do the job, or you are simply not hiring well. Once identified, the good news is that you can fix it.
About this blog
As an interim business operations manager, I like to work with small companies and business owners who are starting something new or making a change and need to be very lean. I build business operations infrastructures, build teams and run the business while the business conditions are not business as usual – during startup, building phase, planned change, or turbulent situations when time, money, and personnel are pushed to their outermost edge of efficacy.
While it is my passion to work with creative companies, I also consult with a number of executives, helping them better manage their employees and their businesses. My blog, called Managing Nicely, is written with this group of very smart people in mind.
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